Explore wood, fiberglass and steel front entry door styles to find the perfect fit for your entryway. Shop exterior doors and a variety of windows & doors products online at Lowes.com. I have 3, they all leak. This is probably due to the fact that only angry, upset or disappointed people take time to write reviews (I'm guilty as well of this). Review #667445 is a subjective opinion of poster. My husband and I contacted Pella windows and doors in the Lutherville, Timonium area so we could set up a consultation to get them to come out to our home so that we could see what they have as far as their selection of storm doors. They presented the issue to me and a proposed resolution. The methods and practices they used were spot on, just like Mike Holmes would do or like you would see on "This Old House". It took almost a month to have the door successfully measured and ordered. Not only do they not back up their product they the door are expensive to begin with and are supposed to be backed up by Lowes. After having many problems with the entry door, such as a hinge screw actually protruding through the front of the door and gross misalignment between the... Just purchased and installed Pella 450 series sliding glass door. Lowe’s quoted $9,990 for Pella 250 and are replacing the patio door also with a Thermatru door. Am I getting a substandard door using Lowes? The doors, which are available with white, tan, or brown exteriors, have wood interiors and come with a choice of argon-filled low-E insulating glass or standard … Pella’s history is marked by continuous innovation and expansion. I do not expect a satisfactory resolution to our dilemma, but I am still holding out hope for it. I do not. Residential Wood Entry Doors The natural beauty of … I agreed with their evaluation and resolution and instructed them to proceed. My inspector wants a sticker with DP rating not wind rating. About 2 weeks later Order Verifiers came to look at what needs to be done and concluded that what we wanted was not possible due to structural issues. There is no free lunch. Maybe it was the garage door companies fault, you're a little quick to blame of you ask me. They were very good about keeping their work area clean. If you’re unsure if your entry door is made of fiberglass or steel, place a small magnet on your door — if it sticks, it is most . (e.g., the several calls received asking how the installation went – when it never did). Your're getting ready to set up your garage door and install. ... with your local paint/finish store representative or professional to help address your specific finishing needs and review the Finishing section of the Pella Entry Door Owner's Manual for details about how to properly finish your Pella entry door. Review #908899 is a subjective opinion of poster. Communication between the installation department (local and regional), the contractor and us was very spotty, inefficient and frustrating. Lifestyle Series. I will never purchase this product again. Simply upload a photo of your home or choose from our sample homes, select the door … Pella’s entry doors are available in fiberglass, steel, or wood. Just my opinion here. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. I and my wife have called, emailed, and texted the Pella service representative several times. I read many of these reviews while the Pella installers were installing my new French doors and new window. Review #563005 is a subjective opinion of poster. The first three want to retrofit, Lowe’s would retrofit in the brick, but want to do a new install on the hardy board and put in new trim, because they suggest there will be less of a chance of water intrusion (wind-driven rain) this way. The installer took the time to show me how the door and window operate, gave me some maintenance tips and answered my questions. The customer service has been terrible! We’ll start sending you the news you need delivered straight to you. We contacted the better business bureau who said they contacted Pella but still nothing. Lowes had our money since October 6, 2016 and we still don’t have a door. Thanks! The local sales rep from Pella called apologizing and stated that we would get priority to get a 3rd door ordered properly, that we would be compensated very well for our troubles and that the whole scenario would be evaluated by Pella to improve process. Anytime any of them entered my home they wore booties over their boots to protect my floors. We have called the sales rep weekly who occasionally returns the call and said he was following up with accounting. The installers were Hispanic, all 3 of them. On February 24, 2017, Lowes called again to ask how the installation went. It actually started to rain (it's January in the Mid-Atlantic region) and they kept on working. Pissed Consumer © 2021 All We gave him a deposit of just over $2700. Pella was first mentioned on PissedConsumer on Nov 28, 2009 and since then this brand received 303 reviews.. Pella ranks 42 of 220 in Windows and Doors category. So there you have it. One other thing, why is Pella not accredited by the BBB, goes to show you they don't want anyone to see their bad ratings. And I have to paint it myself? I was told that this particular glass design is not available and I would have to select another design. Original review: Jan. 9, 2021. Can visibly see gap at bottom. So many promises on when those will arrive. After that customer on their own. Recent recommendations regarding this business are as follows: "Check the humidity! Pella storm doors are manufactured by Larson, not Pella. Pella Door reviews: Bad Installation and Atrocious Customer Service. We would receive our door as soon as possible (5-10 days). Create a timeless look with traditional entry doors. Extreme commitment to sustainability: Unsubscribe easily. Get connected with a professional near you on HomeAdvisor. void Pella’s steel entry door warranty. If you go cheap and buy stuff at Lowes or Home Depot you can expect to get substandard service from the manufacturer. To learn more about the ways to appreciate the reviewer please visit Pella/ Lowes Quality - 7 months, 3 strikes, you are out! We value your privacy. Review #1069707 is a subjective opinion of poster. Read 93 Pella windows reviews on their most popular options, including the 250, 350, 450, Thermastar, Impervia, ProLine, Designer, Architect window series. She was going to see what she could do, and get back to me a few days ago. Talked to the installation contractor on March 1, 2017 to schedule the 3rd installation attempt – the soonest it could be was March 13, 2017. The Pella I saw had exposed pine wood on the bottom exterior. Pella not only sells energy-efficient products but also constantly tests new products and new technology to make products even more sustainable. Few returned emails, few phone calls, they delayed the manufacturing and didn't tell us, then they came to install it and it wasn't painted the right color. In late August of 2016, we started the process of ordering a Pella patio door through Lowes in Cranberry Twp. They also had no problem insulting us by saying, "Well our storm doors run about $1800.00,' which by the way we never did ask about the price only about their types of doors and of course the installation. Then you go to lowes and they're just about useless as well. We have no idea if Pella just provides substandard product through Lowes so that their more direct contractors get better product and they can therefore charge much higher prices or if Pella quality is dropping. While observing the installation, I noticed that the interior door was fixed, exterior door slides. The door was received by Lowes in October 26 and the earliest installation date we could get was December 9. Pella entry doors are the most preferred entry door brand by homeowners and the perfect complement to your Pella windows and doors. Our doors while they look nice also leak. They claim you have to deal with your local office. Add hints of elegance with ornate details, glass designs and grilles — all to create a door that perfectly complements your home. I was nervous that the installers might mess something up in my brand new kitchen. Custom product creation: Pella Windows & Doors all come with a limited warranty for single family residence homeowners. Nothing. Ordered a new latch and adjusting screw for Pella sliding patio door. Pella Door reviews: Pella Showroom Price-gouging. Hear from Pella customers from across the United States to learn about the windows or doors they purchased and what stood out during the installation process. How do I know I can trust these reviews about Pella? Paid half or more than half and no drafts, screens are great and they have a security lock so the windows can be opened but only about 3 inches. You should not buy the cheapest thing and expect performance, quality and customer service like you just purchased a Mercedes Benz. They are easy to care for, durable, and energy efficient. Can never get through to human on... Horrible storm door. I am in the market for double entry front doors and have gone to Pella and Lowes and had them price out the identical product. However, again, the experience was very frustrating and disappointing to the point that we can no longer trust Pella for quality and even Lowes for their installation services. The person who spoke English was the lead and was the most skilled craftsman of the three. These window and entry door reviews will give insight into current products on the market. Cant wait to replace the shotty Pella door with a new Anderson door. I got the designer series (triple pain with the blinds in between the glass). Customers can schedule a service visit online if they need help with their products. What can we help you with? I did much of the renovation myself. Buying a Pella doors from Lowes and it needs to be Wind Stirm rated if a DP 35.7 or higher . Pella Door Review from Riverwood, Kentucky. The window came out fairly easily, but the door was more challenging. If you would like to see your home reinvented with Pella garage and entry door, you’ll love their online garage door visualizer tool. Also bought two exterior doors. On February 28, received a call from Lowes that the door was in and that the contractor would call that day to set up a new appointment. Pella Windows Reviews If you are about to renovate your home, replacing old windows with modern, energy-efficient ones, several brand names have crossed your path. I purchased a 3/4 decorative glass window with sidelight entry door about 2014. They have a problem packing the left hand side parts. Sign up to receive our free weekly newsletter. We had a sales rep come out to our house as we wanted new picture windows. As far as blinds go, I'd like them too but will forego if I have to for quality. It took a few days to have a credit applied to our Lowes credit card and had to wait 3 more days to request a check to receive the money back from the Lowes credit card company. Got the run around for installation. I have Pella sliding glass doors. 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