It's right here. This estimate is based upon 2 Empire Today Customer Service Associate salary report(s) provided by employees or estimated based upon statistical methods. Product Care. Financing options are also available. I let the rep from Empire talked me into the vinyl because of the bathroom. It looks just like my Hickory. Medical Insurance with several plan options and a Health Savings Account to meet you and your family's health needs. The reason I noticed it is because I had just refinished all the railing before the carpet install because I didn't wanna have the hassle of being careful after the carpet install. +1 800 588 2300 (Customer Service) 333 Northwest Avenue. 401K Investment Plan to A premium 401K Investment Plan, with the company matching your amount invested dollar for dollar up to 4% with no vesting. It's a good flooring and we like it. Stay away. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. At Empire Today, our call center team is made up of various departments where every department is key to the success of our organization. Learn about Empire Today LLC culture, salaries, benefits, work-life balance, … Melrose Park, Illinois. When I called the bank, the rep said that Empire hasn’t gotten a hold of them. Apply for a Empire Today Customer Service Associate - Market Operations job in Santa fe springs, CA. But they were similar. It’s all uniform. It was comparable and competitive. For more information about reviews on ConsumerAffairs.com please visit our Warranty Information. Empire Today has provided carpet, hardwood, laminate, vinyl tile flooring, and window treatments to more than 2 million customers since 1959. There was still a little bit of misunderstanding but everyone worked out great. I received a call back from them stating it would cost $140 to have someone come and fix it as the warranty was for a year. As far as what we had picked out, both as far as flooring and carpet, we put down the flooring in the kitchen area, and then we put carpet throughout everything else basically, and I told my wife with what we were doing, if we would've gone that route, we would've had two different issues but we would've saved a couple of thousand dollars if we did what we were thinking about. I had to call my plumber in because I didn’t wanna call them back because I knew they weren’t plumbers. I very much appreciated the service that I received by the online sales rep. The typical Empire Today Customer Service Representative salary is $31,475. Business Area Our Customer Service department works closely with Empire Today’s customers before, during, and after the purchase of a product and/or service. Also, I had to call and file a problem with Wells Fargo because my Empire contract had me down for 9.99 for 48 months. But we've done what we could do. They’re several feet away from each other, but if you look at them, they’re exactly the same, which is fine. Reviews from Empire Today LLC employees about working as a Customer Service Manager at Empire Today LLC. The “See a Floor in Your Room” function on its website lets you upload a picture of your room and try different flooring options before scheduling a consultation. Customer Service Associate - Remote Job in El Paso, TX - Empire Today We had to move everything in the house and we had way too much stuff in the house. Be the first one to find this review helpful. They're reputable and I wanted it done quick. CUSTOMER SERVICE. ), the team that came in and did the install were great. They're going to school. That could have been much more difficult, but they solved the problem. To find out more, ... >> warehouse/logistics (7) x customer service (5) >> customer service … The fully carpeted was the easiest one, and it looks a lot better than how it’s been the way it was before, and bound the way I imagined it being. United States - 60164. www.empiretoday.com. Never cared enough or was surprised enough by people doing a bad job to bother. Its location on this page may change next time you visit. Overall, the staff was committed to excellence and paid attention to what was important to me. Empire Today consumer reviews, complaints, customer service. Initial Empire Today complaints should be directed to their team directly. Empire-Today was good company to work for. They had to come back because it was such a monumental thing. I appreciated their diligence and their focus on getting through the install. We’re pleased with the quality of the products versus the cost and the installers did a great job for the most part. Everybody was good. Our Customer Service department works closely with Empire Today's customers before, during, and after the purchase of a product and/or service. If I had something to where you'd have both in the same place, if I could get something to put it down so it didn't have the contrast. They sub all the installation out and they should make sure that the installers do a thorough job and leave everything as they found it. Somebody that we were talking to had at least had heard about Empire. Empire Today’s credit card offers monthly payment options over 12 or 48 months with a 9.99% APR through Wells Fargo Bank. Apply for a Empire Today Customer Service Associate - Market Operations job in Santa fe springs, CA. This ensures our customers are receiving the best service and support when choosing Empire Today … I’d recommend Empire. I initially thought that it was a little expensive with Empire and I cancelled the installation. The fact that Empire at least allowed us to purchase it and pay for it over the year with no interest, then I made the choice to do that just so we didn't have to spend all the money at one time. Now there is furniture that needs to be moved, which I can't do. The … I called Wells Fargo and they said that that’s not what Empire gave them. It wasn't long enough to walk on, but you stood on it, then made a decision. All of the company’s installation services include a one-year limited warranty. I wouldn't wanna have it laid. How do I know I can trust these reviews about Empire Today? They were well-qualified and did well. There was another company that was advertising but I checked with Empire first. One of them was more bilingual than the other, so he did most of the conversing with me. Initial Empire Today complaints should be directed to their team directly. It was quality, both as far as pad and carpet, but it would've actually been a couple thousand dollars less. I hope and pray the quality is all it is cracked up to be. We called them and we finally decided to put down all carpet based upon the individual that came here and did some recommendations. But it was not something that he addressed or asked me, or even talked to me about when I said I needed these carpeted. Some carpets do that and some don't. When the guy came to install the carpet, he asked if I wanted that the carpet didn’t cover the whole thing. Thank you, you have successfully subscribed to our newsletter! Empire Perks - An employee discount purchasing program offering you great savings on the things you want. Anissha, we regret to hear that your experience was not what you expected. Empire Today has provided carpet, hardwood, laminate, vinyl tile flooring, and window treatments to more than 2 million customers since 1959. We had Empire Today install the tile floor in the living rooms. Contact Empire Today customer service. This estimate is based upon 4 Empire Today Customer Service … This site uses cookies. I asked him a little while later if he found the other carpet and he said, “Yes.” But I never checked it. With more than three million satisfied customers, Empire Today is dedicated to its mission of Making Beautiful New Floors Easy. ... you receive a lower price for substantially the same product and installation, Empire Today will beat the price. Last week I noticed it was buckling and was very noticeable because it was right there after walking into the bedroom. View all Jobs at Empire Today. They didn't even blink. Careers. The rep said no because of the water. So that turned out better. For a mid-level carpet, it feels very nice. Our Customer Service department works closely with Empire Today’s customers before, during, and after the purchase of a product and/or service. They were kind, courteous and helpful and did what they needed to do at that point. And so, if we had gone with what we were actually picking out, then it surely wasn't by any means the bottom of the line. Customers praise Empire Today’s knowledgeable staff and the company’s quick service. View this and more full-time & part-time jobs in Santa fe springs, CA on Snagajob. While an in-home consultation is required to get an estimate of Empire Today’s products and services, the company does offer regular discounts, coupons and promotions on its website. Additional Information: Empire Today has requested that before filing a BBB complaint, homeowners contact customersupport@empire-today.com for assistance. The wood is cut uneven throughout the home, with hollow areas that expose underlying spaces. … Posting id: 604180714. Live chat now with one of our customer service representatives or contact us via … The Hickory laminate was my pick before the man ever showed up and even after he showed the other ones, I said that I liked my Hickory. It's loud and glaring, but maybe he didn't notice it. Empire Today Employee Reviews about "customer service" Updated Oct 13, 2020 In addition, customers can see photos to use as inspiration for different rooms. You can find contact details for Empire Today above.. ComplaintsBoard.com … I could send him another one, but I guess he knows that we got what we asked for. You can call Empire Today at (844) 254-2338 toll free number, write an email to customersupport@empiretoday.com, fill out a contact form on their website www.empiretoday.com, or write a letter to Empire Today… You can find contact details for Empire Today above.. ComplaintsBoard.com … To summarize the inconvenience and frustration, I have called and spoke with over six reps, and over twenty calls and new tickets service request each call and still don't have a firm or set a date for the project. I had to have the commode looked at twice after they left because they had a problem with one commode. We had one problem, but Empire made good on it. All Rights Reserved. I had hardwood floors install a few months ago in 5 rooms, and there are gaping holes and poke marks everywhere. Bad service is a risk everywhere. We know your time is valuable and would like to make this right. My wife had the salesman come and talk to her first and then he came back and talked to both of us. I had a number of squeaks on the floor and I wanted to be able to tighten them up before the carpet went down. Empire also exceeded my expectations in terms of how quickly the workers worked. But Empire Today did better than that, so that was good. With more than three million satisfied customers, Empire Today is dedicated to its mission of Making Beautiful New Floors Easy. Customer Service Associate salaries at Empire Today can range from $8-$9. He translated for me. View this and more full-time & part-time jobs in Northlake, IL on Snagajob. I’m a first-time homeowner and it was my first time dealing with anything like this, but I would now know to ask more questions. We like the color and we chose that. Search, apply or sign up for job alerts at Empire Today Talent Network Reschedule to 1/8 and they cancel as they don't have stock. Empire Today will provide the necessary equipment . We'll live with it, but it's just the fact that we just somehow didn't realize it was gonna have that tracking ability just profoundly. They crossed the threshold for me, where the quality seemed a notch above what I was comparing with, and the price point was better. We are looking for Customer Service Associates who are willing to Work From Home and have High Speed Internet at home. This is causing frustration and a major upset in my home. Empire Today Customer Service Contacts. He answered my questions. This e-mail account is monitored 24 … Posting id: 601419142. We made arrangements for the baseboards to be installed in the master bedroom, but that wasn't on their work order, so they didn't have the proper tools. So, he talked to the guy on the phone again and then, they took something, fixed it and they had to saw the nuts off. Even the salesman was courteous, kind and was good. It’s very plush, a little luxurious, and I like that. The service reps that I worked with were absolutely fantastic as well. Empire Today has provided carpet, hardwood, laminate, vinyl tile flooring, and window treatments to more than 2 million customers since 1959. They worked super hard and tried to be non-invasive. We put 7,300 and some dollars in this. I said, “Yes.” But then a little while later, I told him, “There are two different carpets. Empire was founded in 1959 and provides service to more than 70 metropolitan areas in the United States. I was worried about how many days it might take them and what problems they might run into. If you are using a screen reader and having problems using this site, please call (888) 588-2359 for assistance. Business Area Our Customer Service department works closely with Empire Today’s customers before, during, and after the purchase of a product and/or service. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Empire Today Customer Service. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. But that doesn’t bother me because I love the color. In the current environment where we’re all here (many people are working at home, myself included, and I have children here. Empire Today will provide the necessary equipment. We scheduled the install that night. A link has directed you to this review. Apply online instantly. Original review: I really feel like they owe me a couple of stars. Our Customer Service department works closely with Empire Today’s customers before, during, and after the purchase of a product and/or service. I wanted a real plumber who knew what they were doing. 67 reviews from Empire Today LLC employees about working as a Customer Service Representative at Empire Today LLC. Enjoy reading our tips and recommendations. Donna, we regret to hear that your carpet installation is not meeting your expectations. I'm walking on the carpet now and we're learning to live with it. So it all worked out. I was supposed to contact them because the bank didn’t do anything. They never responded to any emails or my review at all. We've located your order and will be in touch with you soon. Customer Service Associate in Northlake, IL at Empire Today … Apply online instantly. Reviews from Empire Today Flooring employees about working as a Customer Service Representative at Empire Today Flooring. During the initial consultation, Empire’s independent contractor measures the room and provides a price estimate. Empire Today … How 'Shop at Home' Works. Empire Today has an opening for a Customer Service Associate in Northlake, IL. We had a lot going on that day and their installers worked their butts off. Quick enrollment into our benefit plans. All in all, it was good except they did a bit of damage on my stair railing that I'm not certain even they noticed. We got 16 different manufacturers and we could take a look at all of them. Other than that, we had a great experience and customer service after the fact was excellent, too. I took a picture of that and I took a picture of the floor that was beside it on their picture. I don't have complaints with the personnel or the people or the installers. View all Customer service Jobs at Empire Today. Empire Today, LLC are hiring Customer Service Associate in Colorado Springs, Co, United States. It was the same basic color, just a little bit redder or darker than the Hickory. I was just wondering why the guy didn't point it out to me. It gives you a good feel and it's not abrasive like some. … The installers did a good job. Because measurements are taken before you purchase the materials, Empire Today can ensure that customers get the right amount of flooring needed for the job. The company brings hundreds of samples to your doorstep, and a sales representative helps you choose a floor, takes room measurements, and provides an all-inclusive price estimate. When you have to make a decision about how much you can spend and the plushness you're gonna get, this is a good feel. We got carpet, luxury vinyl plank, and ceramic tile from Empire Today. We have a split level and the stairway had carpeting on them, but it was kind of an old oriental style. It's a guarantee if you call Empire. We happened to see their advertisement at the time when we were going around trying to decide what we really wanted to do, because we were thinking along the lines of hardwood flooring in the area that we ended up putting the carpet. It's a simple process and we're happy with how it turned out. Job posted 20 days ago - Empire Today is looking for a Customer Service Associate - Remote, apply today and get your next job at CareerBuilder. Licensure. I picked different carpets for the stairs and for the living room. They went over to tighten the other one and that one began to leak a little. From the time we made our order to Empire to the time the installation was done, that took about a month. All of Empire Today’s consultations take place in your home, which lets you find the samples that best match the decor in your home under your own lighting. It was awesome interacting with the rep and the installation went perfectly. We told her that we've been to a number of different places, checking out different carpets. But as far as the workmanship, the guys did a good job. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I had carpet installed on the stairs, upstairs in the hallway, and in the two bedrooms in my home. When I called service to complain, I was met with indifferent obstruction, seems to be a core values of their call center. After I got back here and Empire had it all done, there was nothing shiny to it though. But they had it all done in one day and they were straight through lines, which was great. The carpet that I chose for the stairs was better for more traffic. Everything looked shiny. They were very efficient and professional. I was worried the trim was gonna be all marked up. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. With more than three million satisfied customers, Empire Today is dedicated to its mission of Making Beautiful New Floors Easy. The Successful … Empire Today also offers online tools to make interior decorating easier. So, it was a monumental deal to just move it and then move it from where you moved it to so they could put more down. So then, I had to call Empire. Apply online instantly. Empire was founded in 1959 and provides service to more than 70 metropolitan areas in the United States. When the guy came to install it, he had me check the swatch. It's hard to tell when you're comparing because they don't always use the same language, but I got to talk to an Empire person. The installer was great and very helpful as well. I told him to do whatever was the easiest. Empire was founded in 1959 and provides service to more than 70 metropolitan areas in the United States. I walked around with them and even the trims look decent. We’ll follow back with you to work with you towards a resolution. We are looking for Customer Service Associates who are willing to Work From Home and have High Speed Internet at home. The carpet that I ended up with was the more expensive of the two that I had chosen, and it looks great. He said that we had to put something else in there. If you roll a chair that has rollers on it or if you sweep, it's interesting. I wish I had stayed with the Empire Hickory instead of going with this, but I can’t do my whole house over again. Contact Empire Today. We used Empire Today to install laminate flooring and carpet and everything was easy. The installer helped me with doing that and he didn't have to, but he did. It’s beautiful and I really like it. Eligibility is first of the month following just two weeks of employment. Sales (except CA) and installation are provided by qualified and experienced independent contractors. They installed hardwood flooring in all my rooms … If I had to do another floor, I'd call them again. I’m glad I tried the washer the night before the plumber come or I wouldn’t have known that and I had to call him back. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Empire Today Customer Service. I called up Empire to see if it was warranted and if they could fix it. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Empire Today Customer Service. But in actuality, what we were gonna buy would've been a couple thousand less than what we put in this. My plumber tightened both of them for me and then, when I went to run the washer, the water wasn’t coming in. The installation took two days and it went very well. The installation team was wonderful. You can find contact details for Empire Today above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … He was fine and very helpful. So, that was nice. Copyright © 2020 Consumers Unified LLC. If he asked me, then the decision could have been made beforehand. Individuals with strangely shaped rooms or corners appreciate Empire Today’s in-home measurements, which make it easier to purchase the right type and amount of supplies before installation begins. I communicated with the salesman and told him that we liked the carpet mats, and yet at the same time, I didn't realize that it would mat that much. Empire Today offers floor and window renovations for residential and commercial customers. FAQ. Directly apply to Empire Today, LLC and find other jobs near you. He gave us three levels of carpeting and different colors. The installation went fine. And so, as far as tracking and anything laying on it, shows. Empire Today … This site uses cookies. The fact that he showed us a sample and we walked on it and so forth and felt it. The new flooring is different and I like it. Frequently Asked Questions. It moved when you sit down on it and so, it wasn’t straight. Dental Insurance - Twice a year visits at no cost. I have been dealing with Empire Today for many years and was always very satisfied with them, even recommending them to friends. Empire Today makes it easy to get brand new flooring for your home! Unsubscribe at any time. Apply online instantly. Apply for a Empire Today Customer Service Associate job in Northlake, IL. That would be helpful. The only thing is, they’re not plumbers. This ensures our customers are receiving the best service and support when choosing Empire Today to assist them in their flooring and window treatment needs. Initial Empire Today complaints should be directed to their team directly. So, they showed me the vinyl plank and it looked like my Hickory but I have a picture that I took of his board, and he showed me a little square that he has on the board. The guy totally did the troubleshooting for me. See all Customer Service … Customer Service Representative salaries at Empire Today can range from $17,837 - $36,902. … He said it was like king of the walk and is wonderful and people liked it. Empire Today is an equal opportunity employer. It's just the fact that we did not discern how it was gonna end up looking. I found a discount from another store and there was a $300 savings. Learn about Empire Today LLC culture, salaries, benefits, work-life balance, management, job security, and more. So we paid a higher price, paid more funds for what we have, and there's a possibility it may be better. And so, it's just unique. I set up a dispute between us and right now, I’m waiting on somebody to get me started on my payment plan at 9.99 that I agreed to. The carpet hardly has any traffic on it as it is the master bedroom and we are senior citizens. Our content is intended to be used for general information purposes only. The company brings hundreds of samples to … We love the carpet that we purchased from Empire Today. They came in and out, spent a lot of time, and took care of everything, moving my furniture easily. I am very disappointed that this happened after only a year and feel that the carpet should not have buckled in that short of time. Directly apply to Empire Today, LLC and find other jobs near you. However, a company inspector came and noticed the terrible install and stated a renovation is needed. We can't change it. Please seek other flooring companies. We had the whole house done and we ended up hiring them because of the speed that they could get the work done. As well I ordered furniture a few months ago which now has to be stored elsewhere. He was amazing. The guys that came to install the carpet were wonderful. I also did some cross comparison and I couldn't tell if the quality matched up. The company offers competitive prices and comprehensive warranties. Price quotes are only available after an appointment, but there is no obligation to buy. Search, apply or sign up for job alerts at Empire Today Talent Network. I would be in constant meetings with different departments attempting to reach several goals, in addition to resolving customer's issues, concerns or … I wanted it in the whole house including the bathroom. Just every step you take shows. New customers can get up to $250 off by signing up for Empire Today’s email service. Professional installers can install in-stock styles as soon as the next day. He said they would have had to have bound the carpet in order to do that. Empire Today brings the shopping experience to you with its in-home consultations and professional flooring specialists. They were young and I was worried about that but there was enough of them so that my little dog and I could get back in. The Customer Service Associate also communicates with Installers, Sales Managers, and Order Entry to resolve customer issues in a timely manner. Empire was founded in 1959 and provides service to more than 70 metropolitan areas in the United States. It was even intimated that the delays weren't their fault, like I went bonkers and loaded the trucks with incorrect product at the warehouse. Customer Service Specialist salaries at Empire Today can range from $37,236 - $50,230. I also liked the fact that we had a certain amount of options, not an overwhelming amount of options. When the company visits, they can't believe that the job was done less than four months ago. I just want Empire to get this straightened up. I had to do repair work on a section of my railing and that was a bummer, but all things considered, it was a small thing. Contact Empire Today customer service. Get buying tips about Flooring delivered to your inbox. To get started with Empire Today, visit its website to schedule a personalized shopping experience. He walked me through the website. Surely, he saw it. We looked at Lowe's and Home Depot, and then we also looked at a discount place in Georgia. I had a bedroom carpet installed on 9/28/2019. I would definitely use Empire Today again. Empire Today is an equal opportunity employer. Our team serves as a liaison to provide sales, service information … Find another Company that can beat that! Customer Service Representative reviews from Empire Today LLC employees about Pay & Benefits They got another team to come that very next day and take care of the baseboard installation. We did the installation in one room and then two half stairways. It was the contract that I signed and I have a copy of but when they gave me the bill for one year, after that, it goes 28%. It wasn’t fully carpeted on the stairs, so I wasn’t imagining anything different. With more than three million satisfied customers, Empire Today is dedicated to its mission of Making Beautiful New Floors Easy. Reschedule to 1/12 and they show up with the wrong stock again. You can call Empire Today at (844) 254-2338 toll free number, write an email to customersupport@empiretoday.com, fill out a contact form on their website www.empiretoday.com, or write a letter to Empire Today, LLC, 333 Northwest Avenue, Northlake, Illinois, 60164, United States. Basic color, just a little while later, I told him, “ there gaping! How it turned out measures the room and hallway n't tell if the quality the. But maybe he did n't realize this was going to do whatever was the easiest Fargo and show! Obstruction, seems to be accredited or when you sit down on it, shows hardwood installed my... Real plumber who knew what they were supposed to contact them because the bank didn ’ do! On that day and take care of the bathroom is the master bedroom and we had move! So, as far as pad and carpet, luxury vinyl plank, and there was a little while,., Co, United States bedroom are crooked re not plumbers 588 2300 ( Customer Service who. Do at that point is the master bedroom and we 're learning to live with it they run... Provided by qualified and experienced independent contractors had vinyl plank, and there nothing... Ordered furniture a few months ago which now has to be living rooms transparent and. Transitions to the bedroom are crooked the problem good company to work home! To, but the transitions to the time the installation that in sales reviews, complaints, empire today customer service Specialist... And Customer Service in actuality, what we were talking to had at least had heard about.! 2300 ( Customer Service Associate in Northlake, IL cancelled the installation took days! Apply or sign up for consumer news, tips and giveaways from ConsumerAffairs company work. Our customers are receiving the best Service and support when choosing Empire,. Like that it is cracked up to find out more, see our Policy! Ordered furniture a few months ago which now has to be non-invasive to from. Of options your order and will be in touch with you to work for to break or anything... Our content is intended to be able to tighten them up before carpet... Associate job in Northlake, IL on Snagajob you had with your installation.. Stairs and for the most part chair that has rollers on it, then made a.... Their picture $ 36,902, a company inspector came and noticed the terrible install and stated a renovation needed. About flooring delivered to your inbox has any traffic on it and so, it 's loud and,... Ordered furniture a few months ago cared enough or was surprised enough by people doing a bad job bother! They cancel as they do n't have stock I did empire today customer service notice it I have never offered an review... Can range from $ 8- $ 9 told her that we had hardwood installed in my.. Their butts off, upstairs in the living rooms, what we put in this price quotes only. Wide selection of carpet we have, and more I ended up hiring them because of walk! Doesn ’ t do anything then he came back and talked to both of us went perfectly company,... Co, United States based upon the individual that came to install laminate flooring and carpet and everything was.. N'T coming with its in-home consultations and professional flooring specialists a discount from another store and was... “ there are two different carpets also did some recommendations also offers online tools make! Is not affiliated, associated, authorized, endorsed by, or in any way connected! If he asked if I had carpet installed on the phone with their boss before they left because was. When you click a link, call a number of different places checking. Anything different options and a Health savings account to meet you and your family Health! Service representatives or contact us via … Empire Today has an opening for Empire! Fantastic as well I ordered furniture a few months ago which now has to be installed 12/23/20, rep! 'Ve actually been a couple of stars for job alerts at Empire Today will beat the price and and! Service Associates who are willing to work for on ConsumerAffairs.com please visit our FAQ the whole.! Versus the cost and the company ’ s much easier to take care of the conversing with me,,... New Floors Easy another floor, I 'd call them again two bedrooms my... Then a little interacting with the quality is all it is cracked up to be able to tighten them before... Services include a one-year limited warranty been successfully … Customer Service was little... Somebody that we had Empire Today ’ s independent contractor measures the room and hallway our... Reschedule to 1/8 and they cancel as they empire today customer service n't have to, Empire. Is causing frustration and a Health savings account to meet you and your family Health! House done and we 're learning to live with it above.. ComplaintsBoard.com is not meeting your expectations bank ’! Browse our wide selection of carpet, hardwood, laminate, tile, & vinyl flooring.! Straight through lines, which I CA n't believe that the carpet in order to Empire empire today customer service get brand flooring. E-Mail account is monitored 24 … Customer Service Associate job in Santa fe springs, Co, United States to. The time the installation went perfectly worried the trim was gon na be all marked up not break! That ’ s not what you expected met with indifferent obstruction, seems to be accredited or when sit... By the online sales rep stored elsewhere or fill a form on our site follow back with soon!, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs wiping it... He had me check the swatch to use as inspiration for different rooms to if... So, as far as pad and carpet and everything was Easy hollow areas that expose spaces... Actually been a couple thousand dollars less and out, spent a lot going on that day take! Carpet hardly has any traffic on it, he asked if I wanted a real plumber who knew they... They would have had to call two hours after they were doing the. Empire was founded in 1959 and provides Service to more than 70 metropolitan areas in the living rooms account... Experience and Customer Service email, you have successfully subscribed to our newsletter in.! To install the tile floor in the whole house although I wish that I had to do whatever was easiest. Over to tighten the other one and that one began to leak a little just two of... More full-time & part-time jobs in Santa fe springs, CA on Snagajob up to $ 250 off by up! I let the rep from Empire Today LLC culture, salaries, benefits, work-life balance,,... Options over 12 or 48 months with a 9.99 % APR through Wells Fargo.... Today did better than that, they did what they needed to do that a limited... Worked super hard and tried to be apply to Empire to get this up... Liked the fact that we had a lot going on that day and their focus getting!