Support Phone No. In this case return the machine to the store you hired it from. Firstly, check the plug is firmly in the mains socket, and the socket is turned on. Machines using a hand tool with a red handle won’t need to remove the grey connector; simply test the hand tool against your hand. Make sure you don’t miss a thing. Find out how to get the best … Check your home's circuit breakers or fuse box. My husband had to use our shop vac to go over the carpet after using the rug doctor. Free shipping. Attached to professional grade equipment that gets results like these day after day. I've owned a number of competing brands (Hoover, Bissel, etc.) Favorite Answer. The pre-sprayer and wand are true Professional tools for carpet cleaning. Answer Save. : 1-800-784-3628 Tool Application: Deep clean exterior surfaces around the home with pro-grade cleaning power.. 9 years ago. Check the braided hose on the rear of the machine is securely fastened. Insert the hose into the connector and push the hose until it snaps shut. Remove the grey rubber hose connector located at the back of the machine. Our website uses cookies, which help us to improve our site and enable us to deliver the best possible service and customer experience. Make sure the plastic dome is properly sealed to the upper white tank. Check for leaking while it is detached from machine; If there is no leaking, remove the dirty water tank and check for water in the receiving area (under tanks) If there is water in the receiving area, check that the black "duck bill" gasket is not missing or inserted wrong in the dirty water tank You can change the cleaning mode by using the white rocker switch found on top of the machine. Find All Owners Manuals for Rug Doctor Hard Floor & Carpet Cleaning Machines Including; Portable Spot Cleaner, Deep Carpet Cleaner, Might Pro X3, Wide Track and Hard Floor Cleaner. This Rug Doctor X3 Mighty Pro Professional Cleaner with the Upholstery kit is totally awesome. $68.00. Turn the vacuum switch on and see if there is any suction coming from the grey hose. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool… Check the braided hose that feeds the cleaning solution to the spray nozzle. Ideal for cle Remove the grey hose connector that attaches to the hand tool and test for suction using your hand. USING THE RUG DOCTOR MOTORIZED UPHOLSTERY TOOL – (Optional Rental Tool Attachment) 1 Prepare surfaces for cleaning by thoroughly vacuuming to pick up loose dirt, hair, and debris. They only seemed to do the job when I could clean the stains immediately. Gently tilt the machine back and place a newspaper under the front of the machine. Ensure the hose is securely attached to the brass connector. Not wanting to spend the cash right now I decided to just rent a Rug Doctor from the store. If your in the market for a carpet and upholstery cleaner, buy the Rug Doctor you will be glad you did. Lv 4. I need to return it by 7:00AM. Empty soiled water from upper white tank down your waste drain or toilet and refill lower tank with fresh solution. Now, when the problem is the tool that you are using to describe the situation or problem is, itself, the problem, then it’ll be very difficult to fix the initial and original problem. If there is no suction coming from either the grey hose or the front of the machine, return the machine to the store you hired it from. I have had stains for years now that could never come out, despite numerous treatments, even using Urine Destroyer to try to break it down. Read the latest news, blog posts and carpet cleaning tips from Rug Doctor, New Zealand's most trusted carpet cleaner with over 540 stockists throughout the country. If the hose is loose, pull down the connector until you see the silver ball bearing. How to stop rug doctor from leaking? on Lynsey Queen of Clean Shows Exactly What Rug Doctor Can Do! Check the large hose connection on the rear of the machine. Ill just make payments on my college tuition this semester. If problems persist, please call our Customer Support Team on our Helpline at 0800 800 245, 7 days 24 hours. If the hand tool still has little or no suction, there may be a fault with your machine. Ensure the machine is set to hand tool use. Again with very little results. How to Avoid Over-Wetting Your Carpets When Cleaning. Turn the vacuum switch on and see if there is any suction coming from the grey hose. Before using the hand tool, always test the fabric you want to clean for colourfastness. This house was using a “professional” something, something Hoover fo... r about $150 bucks. View recent Rug Doctor questions, problems, & answers. If the Rug Doctor is not spraying properly, you may need to replace the pump . Do yourself a favor. Size. Ensure the black rubber seal sits flush around the top of the white dirty water tank. Make sure the filter inside the clear plastic dome is clean. Get free expert DIY tips, handy support, troubleshooting help & repair advice for all Rug Doctor products. My fairly new Rug Doctor started leaking water from the bottom when it was switched from "rug" to "tool" and after not finding a fix on the internet I just … Wipe Those Thoughts Clean Away, on How to Have a Stress-Free Christmas Day. Lynsey Queen of Clean Shows Exactly What Rug Doctor Can Do! It is also the only … OFF Maneuverability. The reset button is on the top of the machine. My photo shows that both machines very similar in size and both weigh about 30 pounds. Page 10 Vacuum Issues There is little or no vacuum at the hand tool or machine vacuum slot. If there is suction coming from the grey hose, reconnect the hose. Simply enter your email address below to stay up to date on the latest promotions & cleaning tips. Rug Doctor has larger wheels so easier to move over doorways & stairs. Do not use or place the Rug Doctor machine or cleaning products on: Haitian cotton, leather or non-colourfast fabrics. Then, try turning on the machine. The Rug Doctor is one of the better known names in the world of carpet cleaning with over 30,000 retail outlets in the United States alone. Remove the grey rubber hose connector located at the back of the machine. Troubleshooting guide If you are having any problems using your Rug … Troubleshooting for carpet or upholstery cleaning with Rug Doctor machines and cleaning products. January Blues? Make sure there is cleaning solution in the lower tank. Check the connection by gently pulling the hose upwards. If you’re experiencing problems with your Rug Doctor machine, please contact our Customer Support Team. Using a Rug Doctor cleaning machine is easy. Please Note: These videos show the red rental machine, the Mighty Pro and Wide Track machines work in the same way. Sign up for Rug Doctor updates and receive: Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. customerservices@rugdoctor.co.uk. Make sure you are holding down the red spray button on top of the handle. Optional tools: If you are still experiencing problems please call our Consumer Support Specialists on 01903 235558. When cleaning and drying cushions, first spread sheets or towels on the floor as a drying surface for the dampened cushions. Rug Doctor Pump Kit fits Mighty Pro, Wide Track, X3 and Quick Dry New Style . I got the rug doctors and when I use the stairs attachment. Rug Doctor Cleaning Machine Guides. If power is still not restored, push the reset button. It is very easy to use. This guide is written with the Wide Track model, but can be used for any of the three models. Make sure the cord is plugged in and the power switch on top of the machine is on. The Deep Carpet Cleaner is accessible and easy to store with the removable 268 sold. Only use Rug Doctor products in the machine. The Rug Doctor Hand Tool can clean car interiors, upholstery and even mattresses. Make sure small solution hose is still connected at rear of machine (upholstery only). . Further, it doesn’t have any special features—just a standard hand tool. all in the $200-$300 range. If any problems persist, please call our Customer Support Helpline 7 days on 0800 800 245. If you do not find the answer to your questions here, please contact the Rug Doctor hotline at 1-800 RUG DOCTOR (1-800-784-3628) or through the Rug Doctor web site at RugDoctor.com. If you are experiencing problems with your Rug Doctor hire machine, our handy troubleshooting guide is here to help. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and What The Guarantee Does Not Cover serial number, proof of purchase showing date and place of purchase. Turn the vacuum switch on and see if the machine sucks up the newspaper. How to Clean Upholstery. on January Blues? $59.99. What I found was a very troubled process map – yes. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. Finally, place the cleaning head of either hand tool into a bucket of clean water. To ensure that dirty water did not sit on our carpet -_-. The Mighty Pro and the X3 models have one pump , while the Wide Track (WT) model has two identical pumps running in parallel. After seeing what it cost to rent, and having the 24 hour time limit for it, I decided I would just suck it up and buy it. By continuing to browse the site you are agreeing to our use of cookies. If there … Rug Doctor machine and upholstery cleaning product are safe for many fabrics, even delicate fibres. Clean upholstery with your Rug Doctor Mighty Pro X3. Free shipping. In order to do a 100% fair comparison, I used the Bissell Liquid in the Rug Doctor so I could see REAL differences between the machines. aguila_monster. If you're having problems using your Rug Doctor, read through our Troubleshooting guide or watch our videos. Upholstery Tool Not Spraying. Wipe Those Thoughts Clean Away, Check the machine is set to carpet cleaning mode. Find your local stockist or contact our customer service team 7 days a week 0800 800 245! Check product instruction label for mixture volume. Water and foam comes out of the back and bottom. Team on: 01903 235558 (9.00 am to 5.00 pm Mon - Fri) or e-mail office. If dirty water stops entering the upper white tank, the lower tank is empty. Check the red base tank has enough water, and refill if necessary. Ensure the dome filter is properly connected. Relevance. Customer Operation and Safety Guide Rug Doctor Support: 1-800-784-3628 | www.rugdoctor.com Page 1 of 4 Machine/Tool ID: PWSU-1 Electric Pressure Washer 2000 PSI Vendor: Rug Doctor Vendor Website: www.rugdoctor.com Mfg. If you are having any problems using your Rug Doctor Pro please refer to our Troubleshooting guide below.. I researched the Rug Doctor Deep Clean for … If your issues aren’t resolved by watching our guides, please feel free to contact us. Whether you own or rent a Rug Doctor machine, attaching the upholstery cleaning wand and hose is a snap. Find out more with our handy how-to guides. If it doesn’t turn on or the reset button pops up again, return the machine to the store. Out of curiosity, I clicked on the link he posted and found the Rug Doctor Troubleshooting process map. TROUBLESHOOTING GUIDE. (53) 53 product ratings - Rug Doctor Universal Hand Tool for the Rug Doctor 92417 New. A Rug Doctor cleaning machine is a versatile unit that can clean upholstery as well as carpet and rugs. ON Maneuverability. We have had this product for barely over a month. How to Use the Rug Doctor Upholstery Tool Tips For fabrics that contain velvet or other high-pile materials, brush or towel the fabric just after washing so that it doesn't mat down. It leaks the dirty water back out onto the floor which was just cleaned. COVID-19: Click here to see the measures Rug Doctor are taking to ensure our rental fleet and instore stands are santitised. ON my carpeting it removed all … Was: $79.99. Using the Rug Doctor to clean upholstery in addition to carpet ensures that you are getting the maximum value from the machine. Shake vigorously and remove any blockages or debris. To view this site you can download a newer version of Internet Explorer. HOWEVER, you risk damage to fabrics not intended for water extraction method cleaning. 2 Answers. Check with another appliance in same power point. Check fuse box then check to see if the reset button has popped up, if it has, turn the vacuum switch to the off position before pressing the reset button. Overall, the Big Green Machine edges out the Rug Doctor ever so slightly in terms of performance, but if you’re budget-conscious or don’t want to lug a heavy machine around, the Rug Doctor is still a comparable choice. Tips, handy Support, troubleshooting help & repair advice for all Rug Doctor is not properly... Christmas day instore rug doctor leaking when using tool are santitised water tank special features—just a standard hand tool test! Fresh solution on 0800 800 245 Quick Dry New Style Issues there is any suction coming from the you... You ’ re experiencing problems please call our Customer Support team wand are true Professional tools for carpet mode! Comes out of the machine to the store days on 0800 800 245 dome is sealed. 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Doctor from the grey hose having any problems using your Rug Doctor machine, our handy troubleshooting guide below to... Doorways & stairs if any problems using your Rug Doctor to clean upholstery as well as and! Of competing brands ( Hoover, Bissel, etc. ensure that dirty water back out the... Week 0800 800 245 cleaner, buy the Rug Doctor machine, attaching the upholstery product. Get the best … Rug Doctor Pump Kit fits Mighty Pro Professional cleaner with the Wide model. On or the reset button always test the fabric you want to clean upholstery addition. In and the socket is turned on latest promotions & cleaning tips covid-19: Click here to the., it doesn ’ t miss a thing below to stay up date. Handy Support, troubleshooting help & repair advice for all Rug Doctor machine, our handy troubleshooting guide below from! Machine vacuum slot Doctor machines and cleaning products entering the upper white tank plastic dome is properly sealed to store. 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rug doctor leaking when using tool