:). Then I very gently with small movements kept bouncing it until it came all the way down. They’re easy to open and close and require no dusting or cleaning. I'm still awaiting Masonite to get back me concerning a gap in a door that I just purchased and had installed in my home!!! we called them back the next day we could see even more daylight underneath the door. We just installed the french doors with blinds between the glass and a rock has spider webbed it. He asked me if it was a metal door and when i said yes he said he had a magnetic weather stripping that would stick to it. The information RE warranty has changed since the door was bought. The blinds fall back to the bottom and the magnet goes back to the top. I am now looking at replacing all Masonite items to save my house and personal belongings from further damage. Fast forward to 2014, and the same blind broke again. Otherwise, the glass won’t likely fit the opening. If we keep these doors in I can already see how hectic our future will be of rotten doors and floors to a new home. The craftsmanship of masonite doors in my opinion is crap. Went to HD All their doors have the control on the side. Spring is the perfect time to plan these projects…, New DEWALT Job Site Table Saws Models DWE7480, DWE7490X, and DWE7491RS DEWALT recently introduced a new line of portable table saws that include significant updates and features. The answer is not one most people want to hear. Nothing indicates what they now claim was ever provided to me at time of purchase. Hello…having trouble with the top slider. We installed a fiberglass patio door, and entry door, and two steel garage doors. My door faces south. One of the side lights did not. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Is there a way to fix this or am I in the dark for forever? They will only go half way down. Shop front doors, side doors and patio doors. Thank you in advance…….Frank Garcia. YOU MUST PAINT YOUR DOOR. They installed the door sweep incorrectly. Do you know where this can be found in different sizes or if this can be done at all? We can’t find anywhere to get it. David – That likely won’t work….these are sealed glass panes….I’d punt! Sounds like something is likely broken. I’m sure I will have to buy a replacement panel..don’t want to but what are my options? Do you have any suggestions as to where we can find this replacement? So frustrating! When checking the Internet I noted no less than 40 complaints that were near identical to my own. I hate to have to spend several hundred $$$ to replace the door, Help, I did what the gentle man said about moving it above the area were the magnet was and it worked thank you so much. Robert Robinson [protected] Tom B. the magnet seems to be misplaced in the track. I do not want to remove frame or window to fix it. My advice: If you have another option other than Masonite, please take it and save yourself the aggrevation of dealing with them. back to home hub help click to download home hub troubleshooting guide pdf click to download amazon, alexa & google home troubleshooting guide pdf I can add to this liteny of problems with Masonite. Lockset is not included. I ended up buying a ThermaTru door and never had any more issues. I know I would be reluctant to recommend one vendor or the other if I were you but I would greatly appreciate it if you can guide me in finding one where I can order a repalcement panel. - Nicki ([email protected]). Not sure how to fix this. Masonite has sent people out to look three times. To do this you need to figure out what brand it is..usually says on the glass in one of the corners. Once it open I m unable to close them , from where I can buy this magnet Thanks Swarn. If you would like to share your experiences or learn more about our investigation, please contact me at [protected] or [email protected]. This information wasn't provided by Home Depot nor the installer. Then I put the magnet back where it belongs and decided I am not going to mess with them again. I called Masonite and they claim I was suppose to paint the door this is within 45 days of installation. Therma Tru estimate was $6,000 without installation. Graeme Thanks so much! Up and down is no problem. I just spent the last hour at least fixing my inside french door shutter blinds. I have seen videos of removeable panels but I was unable to find one for replacement for built in units. Janet – Unfortunately most of the manufacturers place the blinds inside the sealed panes of glass. We pulled the tabs to unlock the blinds. I fail to see how interior fiberglass adhesion can be attributed to exterior paint HOWEVER I had painted my exterior. After fooling around trying to make my inside the door shades work, without success, I .tried your solution and it worked first time. Unable to open & close the internal blinds with the top slider. However, the (controller) is missing. I was having the same problem of not being able to open/close my blinds. It was stored in its original shopping packaging, and stored inside. Brand new and can’t open blinds even in open position. The doors we typically use either have a name on the hinge or on the glass. You should be able to get just that glass unit and replace it entirely without ever taking the door off the hinges. Todd, My blind in the door has a glide on the side of the window, to move it up or down. I am just beginning my battle with Masonite over my french doors with mini blinds. Help, please window is stuck open on bottom. $300 waste. Thank you so much for the help with the blinds. You also have the option to opt-out of these cookies. One of the side lights and the door blinds unlocked and work fine. Allegedly the Masonite website says that they carry Specialty brand doors. Then I kept sliding the lever over and over for about a half hour. I ordered a beautiful looking door from Home Depot last October . I have every instruction and sales paper. I have inswing Masonite French Doors that have done nothing but leak since the day I had them installed. Belleville Fiberglass Belleville doors feature distinct architectural details, a reinforced lock area and thousands of customizable glass and panel combinations to choose from. Not the up and down portion but are the blinds set in the open (let light in) position? Avoid ordering from this company at all costs. The door was installed on the 16th of December 2014.After the door was in place My Wife and Myself both mentioned the large gap that was between the door and the frame.The men installing the door thought that it looked wrong. Many times you need to “open” the blinds before trying to move them any further. It was purchased at Lowe's in Athens, Georgia. I also had a very bad experience with Masonite and Home Depot. All Rights Reserved. I read the complaints and completely agree with the dis-satisfied purchasers of Masonite doors. This one has it across the top w one 1/2 inch magnet in between the glass U can see a there is also some type of double face tape in there too have no idea where the interior control went it isn’t laying on the bottom. They cited every reason to denie claim. My new Masonite door looks good but had problems that were found when I began installation. Do you know where I can order these? I can see out for the first time in a very long time. I am wondering where to buy the full insert for doors like these. I hated not being able to see out these French doors. And the door has been painted. Learn more about the advantages of mini blinds for front doors or patio doors with glass. All rights reserved. Home Depot and Masonite leave alot to be desired when it comes to customer satisfaction. Hi Todd , I have in glass blind door , it’s new but right side magnet is broken from lower side . Internal Blinds Left-Hand Inswing Full Lite Clear Primed Steel Prehung Front Door (SS) W). I did take the one door off the track and tried to fix it by turning the whole pane upside down…nothing slipped down like I thought it would and things are back to square one! If it’s one of those you just re-align them and it works. Replace the cord lock if you still can’t get your blinds to work. If you wanted privacy with a French Door in the past you would have to install some type of blind or a curtain attached to the door. Hi Tod, is there a youtube link I can veiw to know how to replace the panel with a in between glass blinds. I have French doors with the blinds in closed, is there a way to replace the trim around the glass. We also use third-party cookies that help us analyze and understand how you use this website. Warranty claim denied. You can’t separate the glass, it’s sealed for energy efficiency. How can I fix this? I don’t know the name brand of the door. Buyer beware big time, Hi, lovetexasbluebonnets. I raise my blinds daily as they are the only windows in my kitchen. Masonite: MMI Door: Masonite: Name" 36 in. Thanks Fay. we just bought a house in chgo suburbs the back door has the blinds between the glass needless to say the control part across the top has 2 magnets on it the control (all w/i the glass) is missing and one of the magnets is missing also is there anyway to find out the mfg of the door? They have told me everything that they have told everyone else. Wish I had a contact for you. Masonite's continuous stance has been: since they or Home Depot didn't install them, it wasn't their problem. These determinations were made without anyone even coming to see the door. 6 Lite Craftsman Primed Steel Prehung Left-Hand Inswing Front Door w/Brickmould and Shelf" Premium Half Lite Primed White Steel Back Door 32 in.
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